https://m4pros.com may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://m4pros.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Download issues: You have problems that prevent you from downloading the product. https://m4pros.com recommends that you contact the support team for your browser provider, as https://m4pros.com ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer\’s issue with either their browser, firewall, or network;
Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screenshots) of each type of the product offered before making a purchase.
If for some reason you wish to stop all services provided by M4Pros LLC and no resolution has been reached, then a pro-rated refund will be given on the remainder of the original agreement per months left in that cycle (not to exceed 6 months). The “set up fee” is non-refundable and is non-negotiable after 24 hours from when the original payment was submitted and processed.
Canceling an agreed upon contract will result in an immediate suspension of your account. After 60 days all account email lists, creative properties, and other commissioned work provided by M4Pros LLC will be deleted and the client will have to start from a new position when/if returning for services.